Contact Our Expert Team

Let's Discuss
Packaging Solutions
for Your Factory

Smart Weigh Indonesia's expert team is ready to help you optimize your production line with high-precision weighing and packaging solutions. Free consultation, in-depth needs analysis, and proposals tailored to your products.

24/7
Indonesia Support
< 2 Hours
Response Time
1000+
Global Installations
10+
Years Experience

Multiple Ways to Connect

Choose the communication method that's most convenient for you. Our expert team is ready to help from initial consultation to complete implementation.

WhatsApp Chat

Direct discussion with our expert team. Quick response, send photos of products and specifications for initial analysis.

Response < 2 hours
Send product photos & videos
Free consultation
Chat Now

Email Contact

Send us your detailed requirements and our sales engineers will respond with customized solutions for your factory.

Expert technical consultation
Detailed project proposals
Custom ROI calculations
info@smartweighpack.id

Factory Visit

Our engineering team can visit your factory for comprehensive assessment and on-site demo with your actual products.

Existing line assessment
Testing with actual products
Layout & integration plan
Schedule Visit

Complete Contact Information

Smart Weigh Indonesia is committed to providing the best support for your packaging line success. Contact us through various available channels.

Phone/WhatsApp

+628131206278

Monday - Saturday, 9:00-18:00

Response Time

WhatsApp: < 2 hours

Phone: Immediate response

Coverage Area

All Indonesia

Jakarta, Surabaya, Medan, Makassar, Semarang, Bandung, and other major cities

Communication Languages

Bahasa Indonesia, English, 中文

Multilingual team for easy communication

Free Consultation

Ready to Optimize
Your Packaging Line?

Get free analysis to calculate potential savings and efficiency improvements with Smart Weigh solutions. Our expert team is ready to help.

✓ Free needs analysis    ✓ ROI calculation    ✓ Product demo

Frequently Asked Questions

Answers to common questions about Smart Weigh Indonesia solutions

What is the response time for inquiries?

For WhatsApp chat, we respond within 2 hours. For phone calls, you'll be directly connected with our experienced sales engineers.

Do you provide factory visits for assessment?

Yes, our engineering team can visit your factory anywhere in Indonesia for comprehensive assessment, testing with actual products, and designing optimal layout for your production line.

What languages are supported for communication?

Our team can communicate in Bahasa Indonesia, English, and 中文 (Mandarin) to ensure no communication barriers during consultation and implementation.

Is there a charge for initial consultation?

No, initial consultation, needs analysis, and ROI calculation are all free. We can also provide product demos to ensure our solutions meet your requirements.

How can I send product samples for testing?

You can send product photos and videos via WhatsApp for initial analysis. For more accurate testing, you can arrange sample testing in our Indonesian Company.